Natural Language Processing (NLP)
Categories: Tech
It's basically what SIRI does. It takes your natural speaking language ("Hi, Siri. What movies are on Pay-Per-View tonight?") and processes it into "computer-speak." That is, it picks out the keyword "movies" and then "Pay-Per-View" and "tonight," and is smart enough via its own programmatic language parsing system to know that you want tonight's DirecTV schedule. It probably already is "smart" on your account, knowing that you're in a given zip code, as it's tracked your location.
And it may know a lot about your bills. Like, it may check from the small basket of a dozen or so players who offer Pay-Per-View, see if you have those names in your email archive history, and if it sees, say, 400 notes on DirecTV, then it'll presume you're a customer and pull up the DirecTV offerings insteaad of those from Cox or Comcast or some other provider.
Yeah. Big Brother is here.